By an emergency call the following five notes are of mayor importance. The sequence of the first 4 points has to be respected. Very important: Please stay on the spot until the rescue personnel arrive for further questions.

Right behavior during a fire:
- No panic! Close the doors to the fire area
- Alert: dial 112 and give detailed information
- Rescue: warn other people, evacuate injured persons
- Extinguish: Bent and not to close to the fire object
Doing an emergency call is dead easy. You should speak during the emergency call like you are doing a normal phone call, without hectic and explain the situation with a normal voice. The interlocutor will ask questions and will give you useful instructions. Don’t quit hastily the emergency call. Take to heart the above advices and everything will go well.